Terms and Conditions

This Privacy Notice describes how 1HUB Fashion, LLC with its principal place of business at Portland, USA (“1HF“, “we“, “our” or “us“) collects, uses and discloses information about you when you use our website at www.1hubfashion.com (the “Site“), and other online products and services that link to this Privacy Notice, contact our customer service team, engage with us on social media, or otherwise interact with us (collectively with the Site, the “Services“) 

1. WHAT INFORMATION DO WE COLLECT FROM YOU?

We collect personal information about you in connection with your use of our Services. This collection includes information that you may provide in connection with the Services, information from third parties, and information that is collected automatically such as through the use of cookies and other technologies. The information we gather enables us to provide, personalize, improve and continue to operate the Services. We collect the following types of information from our users:

Information You Provide to Us

We collect personal information from you. The categories of information we collect can include:

  • Account and Profile Information, including first and last name, email address, phone number, username and password, profile information, preferences, clothing size, and any other information you provide to us. We use this information to administer your account, provide you with the relevant service and information, communicate with you regarding your account and your use of the Services, for fraud prevention, and customer support purposes, and comply with applicable laws and regulations. Please note that passwords are automatically hashed and 1HF does not have access to them.
  • Transaction Information. If you complete a purchase through our Services, we collect information provided in connection with the transaction. This may include your name, email address, and shipping address, in addition to product details and purchase price. Please note that we use third-party payment processors, including Stripe, PayPal, and Apple Payments to process credit card payments. As such, we do not retain any personally identifiable financial information in connection with credit card payments, such as credit card numbers. Rather, all such information is provided directly by you to our third-party payment processors. The payment processor’s use of your personal information is governed by their privacy notice. To view Stripe’s privacy policy, please click here. To view PayPal’s privacy policy, please click here. To view Apple Payment’s privacy policy, please click here.
  • Inquiry and Communications Information, including information provided in custom messages sent through the forms, in chat messages, to one of our email addresses, or via phone. This also includes contact information provided on our Services. We use this information to investigate and respond to your inquiries, to communicate with you, to enhance the services we offer to our users, and to manage and grow our organization.
  • Newsletter and Promotional Emails, including email address and communication preferences. We use this information to manage our communications with you and send you information about products and services we think may be of interest to you.
  • Information Collected Through the Use of the Services, including any files, images, data, or information you choose to upload or transmit through your communications with us or your use of the Site (collectively, “User Content“). User Content and any information contained in the User Content, including personal information you may have included, is stored and collected as part of the Services. We use the User Content to provide you with the Services.
  • Contests, Sweepstakes, and Promotions. If you participate in any contests or other promotional events, we may collect your contact information (such as your name, email, phone number, and postal code) and any other information requested on the form, at sign-up, or as part of your entry, including photos/videos (each, as applicable). On occasion, we may also collect your shipping information, such as if you are a winner or purchase our products or services (where available). If you are part of our event or a promotion partner, we may also collect your personal information including your name, company email, and company address.
  • Feedback Information. We may also collect feedback and ratings you provide relating to our services or products. We use this information to communicate with you, conduct market research, inform our marketing and advertising activities, and improve and grow our business.
2. Personal Information Automatically Collected

As is true of many digital properties, we and our third-party partners may automatically collect certain information from or in connection with your device when visiting or interacting with our Services, as listed in further detail below:

  • Log Data, including IP address, operating system, device type and version, browser type and version, browser ID, the URL entered and the referring page/campaign, date/time of visit, other user agent string data, the time spent on our Services, and any errors that may occur during the visit to our Services. Log data may overlap with the other categories of data below.
  • Analytics data, including the electronic path you take to our Services, through our Services and when exiting our Services, UTM source, as well as your usage and activity on our Services, such as the time zone, activity information (e.g., first and last active date and time), usage history (e.g., flows created, campaigns scheduled, emails opened, total log-ins) as well as the pages, links, objects, products and benefits you view, click or otherwise interact with. We may also analyze the interaction between you and other users using our Services.
  • Location data, such as general geographic location that we or our third-party providers may derive from your IP address or your shipping address, if you provide it to us.

We and our third-party providers may use (i) cookies or small data files that are stored on an individual’s computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies“) to automatically collect this personal information. We may also use this information to distinguish you from other users of our Services. This helps us monitor and analyze how you use and interact with our Services. It also helps us and our partners to determine products and services that may be of interest to you.

3. Personal Information from Third Parties

We also obtain personal information from third parties which we often combine with personal information we collect either automatically or directly from you.

We may receive the same categories of personal information as described above from the following third parties:

  • Affiliates: We may receive personal information from other companies and brands under common ownership as 1HUB Fashion, as well as our ultimate holding company.
  • Other Users or Individuals who Interact with our Services: We may receive personal information from other users or other individuals who interact with our Services. For example, if you communicate with us on a third-party platform, we will be able to see any public communications made within that platform.
  • Social Media: When an individual interacts with our Services through various social media platforms, such as when someone “Likes” us on Facebook follows us, or shares our content on Google, Facebook, Twitter, or other social media platforms, we may receive some information about individuals that they permit such social media platform to share with third parties. The data we receive is dependent upon an individual’s privacy settings with the applicable social media platform and may include your profile information, profile picture, gender, username, user ID associated with your social media account, age range, language, country, and any other information you permit such social media platform to share with third parties. Individuals should always review and, if necessary, adjust their privacy settings on third-party websites and social media platforms and services before sharing information and/or linking or connecting them to other services. We use this information to operate, maintain, and provide you with the features and functionality of the Services, as well as to communicate directly with you, such as by sending you email messages about products and services that may be of interest to you.
  • Service Providers: Our service providers that perform services solely on our behalf, such as survey and marketing providers, data collectors in connection with our legal compliance obligations, and payment processors, collect personal information and certain service providers share some or all of this information with us. The information may include contact information, bank account information, tax identification information, information collected about your business, demographic information, information about your communications and related activities, and information about your orders. We may use this information to administer and facilitate our Services, your orders, and our marketing activities.
  • Business Partners: We may receive your personal information from our business partners, such as companies that offer their products and/or services on our Services. We may use this information to administer and facilitate our Services, your orders, and our marketing activities.
  • Information We Receive From Authentication Services You Connect to Our Services: Some parts of our Services may allow you to log in through a third-party social media platform or authentication service such as Facebook. These services will authenticate your identity and provide you the option to share certain personal information with us, which could include your name, email address, or other information. The data we receive is dependent on that third party’s policies and your privacy settings on that third-party site. We use this information to operate, maintain, and provide you with the features and functionality of the Services. We may also send you service-related emails or messages (e.g., account verification, purchase confirmation, customer support, changes, or updates to features of the Site, technical and security notices).
  • Information We Receive from Third-Party Platforms/Services You Connect to Our Services: We may receive personal information about you or information about your business from third parties and combine that with information we collect through our Services. For example, if you choose to connect your account to a third-party service (via API), such as PayPal, our records will indicate that you have connected a PayPal account to your 1HF account, but we will not have access to any of your PayPal account information.
  • Other Sources: We may also collect personal information about individuals that we do not otherwise have from, for example, publicly available sources, third-party data providers, or through transactions such as mergers and acquisitions. We use this information to operate, maintain, and provide you with the features and functionality of the Services, as well as to communicate directly with you, such as by sending you email messages about products and services that may be of interest to you.
4. HOW DO WE USE INFORMATION ABOUT YOU?​

We share your information with third parties in the following circumstances or as otherwise described in this notice:

  • Service Providers. With vendors, service providers, and consultants that need access to personal information to perform services for us, such as website development and other related services, app development, hosting, maintenance, data analytics and storage, customer support, payment processing, shipping, fraud detection and remediation, user information verification and authentication, advertising, and other services.
  • Other Users. With other users of our Services, such as if you submit a product review or post content in a public area of our Services. We also may share your contact details with the buyer or seller you are dealing with if it is necessary for them to buy or sell an item from or to you, or if we are required to do so by applicable laws and regulations. As an essential element of the Services, some of the information you provide to us when you register or update your profile is displayed on your profile and intended to be shared with other users. Your User Content, including photos, messages, posts, and other content you post to the Site is also meant for public consumption. We may display this content through our Services, and further distribute it to a wider audience through third-party sites and services. Once displayed on publicly viewable web pages, that information can be collected and used by others. We cannot control who reads your postings or what other users may do with the information that you voluntarily post, so we encourage you to not put any sensitive, confidential, or any other information you do not wish to be shared in your listings, messages, or otherwise throughout the Services. Once you have posted information publicly, while you will still be able to edit and delete it on the Services, you will not be able to edit or delete such information cached, collected, and stored elsewhere by others.

    You may elect to share your information with other 1HUB Fashion users through the Services. We strongly advise you to use the utmost caution before sharing any information with others, including users. You should not, under any circumstances, provide your financial information (e.g., credit card or bank account numbers, etc.) to other individuals.

  • Contests and Promotions Providers. We share personal information with third parties who assist us in delivering our contests, sweepstakes, or survey offerings and processing the responses.
  • Ad Networks and Advertising Partners. We work with third-party ad networks and advertising partners to deliver advertising and personalized content on other websites and services and across other devices. These parties may collect information directly from a browser or device when an individual visits our Services through cookies or other data collection technologies. This information is used to provide and inform targeted advertising, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research. 
  • Affiliates. Between and among other entities under common ownership as 1HF, as well as our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns, particularly when we collaborate in providing the Services.
  • Legal Obligations and Rights. We may disclose personal information to third parties, such as legal advisors and law enforcement:
    • in connection with the establishment, exercise, or defense of legal claims;
    • to comply with laws or to respond to lawful requests and legal process;
    • to protect our rights and property and the rights and property of others, including to enforce our agreements and policies;
    • to detect, suppress, or prevent fraud;
    • to protect the health and safety of us and others; or
    • as otherwise required by applicable law.
  • Corporate Transactions. In connection with, or during negotiations of, any merger, acquisition, joint venture, or financing or sale of company assets, or acquisition of all or a portion of our business by another company.
  • With Your Consent. We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction. For example, with an individual’s consent or direction, we may post their testimonial on our Site or service-related publications.
5. Control Over Your Information
  • Device Permissions. You may control the Services’ access to your device information through the “Profile Setting” on the site.
  • Accessing Data. Users can access their data including their profile data and transaction history through the 1HUB Fashion via the Site. 
  • Email Communications Preferences. You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features or legal updates of or to the Services, and technical and security notices).
  • Push Notifications. You can stop receiving push notifications from us by changing your preferences in the iOS or Android notifications settings menu.
  • Modifying or Deleting Your Information. Users can edit the username, address, email address, and bio information associated with their account through the dashboard menu in the Profile Setting. We may not be able to modify or delete your information in all circumstances.